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FAQ

    Payment

    What payment methods do you accept?

    We accept the following credit cards: MasterCard, Visa, American Express and Malaysia FPX Method. We only take payment once your order has been shipped. This is supported by BillPlz and PayPal. thank you. 

    Yang Yuen

    What are the possible side effects of Yang Yuen Capsules?

    According to current patients experience, there’s no any feedback on significant side effects caused by Yang Yuen Capsules. However, one’s health condition may differ from each other, some people might develop mild heatiness. If you have encounter such symptoms, you may consider to drink more water, reduces intake of heaty food / fried food, the symptoms should be resolved. If symptom persists, please consult your pharmacists or doctors.  

    What should I do if I miss a dose of Yang Yuen Capsule?

    You can take it at anytime after you remember to take the dose. Yang Yuen Capsules can be taken at anytime of the day, it’s only recommended to take in the morning for better outcome. 

    I feel heatiness after taking Yang Yuen Capsules, what should I do?

    After taking Yang Yuen capsules, it is recommended to drink more water and avoid heaty food. It is proven that these steps can help to relieve heatiness symptoms.

    Why do I gain weight after taking Yang Yuen Capsules?

    Yang Yuen Capsules does not promote weight gain, it helps to improve one’s appetite which could be one of the weight gaining factor, this shows that your body’s health is improving. 

    Can I take Yang Yuen Capsules together with any other medicine?

    Yang Yuen Capsules are not recommended to be taken with other herbs together. 

    Can I take Yang Yuen Capsules together with anti-hypertensive drug?

    Yang Yuen Capsules should be taken at different timing e.g. afternoon.

    Can I take Yang Yuen Capsules together with other lipid lowering agent?

    Yang Yuen Capsules should be taken at different timing e.g. afternoon.

    If I have hypotension, can I take Yang Yuen Capsules?

     Yes, recommended.

    If I have encountered previous gastrointestinal bleed, can I consume Yang Yuen Capsules?

    Not recommended for pts with previous GI bleed because they tend to be more sensitive towards herbs. 

    Can I take Yang Yuen Capsules if I am undergoing dialysis?

    Not recommended.

    Can I take Yang Yuen Capsules if I have gastric problem?

    Not recommended.

    Can I take Yang Yuen Capsules if I have hepatic impairment (Hep A, B, C)?

    According to current patients experience, there is no any feedback on adverse events.

    Can I take Yang Yuen Capsules if I have cardiovascular disease?

    Not recommended.

    Does Yang Yuen Capsules cause frequent urination?

    No, Yang Yuen Capsules does not increase the frequency of urination. 

    Can I take Yang Yuen Capsules if I have cancer (any type of cancer)?

    Not recommended.

    What are the lower and upper limit of age to consume Yang Yuen Capsules?

     18 - 75.

    Can I bring Yang yuen to Singapore?

    Yes. According to Singapore Health Science Authority (HSA), You may bring in common medications if the quantity is not more than 3 months' supply. No approval from us is required in such cases. Yang Yuen is approved under Malaysia MOH with dosage up to 2 capsules per month; 1 box / month. That’s equivalent to maximum of 3 boxes per entry to Singapore. 

    Qiang Qi Ling

    Can vegetarians take Qiang Qi Ling?

    Yes, Qiang Qi Ling is made of vegetables, and its 7 major ingrediants are made from animal-free and all-natural medicinal materials, and are manufactured in compliance with the GMP of Ministry of Health of Malaysia.

    Can Qiang Qi Ling be taken with other chinese medicines or health products?

    Qiang Qi Ling can be a health care product, and it has no conflict with other health care products. However, it is recommended to take it at a different time with other health products or traditional chinese medicine. 

    If I take cholesterol-lowering medicine, can I take Qiang Qi Ling capsules?

    Yes, it is recommended to take beauty care at different times. For example : noon.

    If I have dialysis, am I suitable to take Qiang Qi Ling capsules?

    Not recommmended. 

    How long does it take for Qiang Qi Ling capsule to see its effects?

    Calculate how long it takes you to adjust each person's physique and gastrointestinal absorption capacity. The conditioning time varies from person to person and cannot be determined by individual events. 

    What should I do if I forget to take Qiang Qi Ling capsules in the morning?

    You can take Qiang Qi Ling capsules at any time, just take Qiang Qi Ling in the afternoon.

    What are the side effects of Qiang Qi Ling capsules?

    According to existing cases, Qiang Qi Ling capsules do not contain any significant side effects.

    If I have a heart disease, am I suitable to take Qiang Qi Ling capsules?

    Not recommended. 

    If I have cancer, am I suitable to take Qiang Qi Ling capsules?

    Not suitable.

    After taking Qiang Qi Ling capsules, will it cause body heat?

    The composition of Qiang Qi Ling is a gentle conditioning, which will not cause body heat. Because eevryone's physique is different, some people may feel hot after taking chinese medicine. It is recommended to drink enough water. ( 6-8 cups of water )

    OCA Water Pillow

    This suitable for which age group of people ?

    We have total 3 different variant of products that caters for

    • New born baby,
    • Children
    • Adults

    Are there any warranty for this?

    Yes, there is a 1.5 years warranty from the local manufacturer. We would directly send to the factory location for faulty check within 7-14 working days.

    What is the size of pillow?

    We have 3 sizes

    • Adults (XL) 37 x 60cm
    • Children (M) 29 x 52 cm
    • New Born 36.5 x 24cm unable to adjust size (pending from size)

    When would I see the effects?

    It usually takes 1-2 weeks to take effect.

    What is the optimum height ?

    International standard height is (8-16cm) unisex, yet it depends on individual comfortability.

    What about the materials?

    We use PVC material - synthetic polymer ( sanitize - antibacterial , anti fungus )

    Would it be hot at night when using this pillow?

    :No, this is a water pillow which would bring you a cooling affect.

    Then is this water resistance?

    Yes it is, synthetic polymer - 100% density.

    Is this pillow washable?

    Yes it is, and we recommend you wash it monthly or quarterly.

    What are the functions of this pillow?

     *Protects and aligns the bones in your neck.

    *Relieves heat for refreshment and rejuvenation.

    *Relieves tiredness ,pain and stiffness.

    *Improves breathing and reduces snoring.

    *Reduces or prevents breathing related allergies.

    What are the colours available?

     Currently we have the colour purple and yellow.

    Can I take Yang Yuen Capsules together with Oral Anti-Diabetic drug?

    Yang Yuen Capsules should be taken at different timing e.g. afternoon.